Data Protection Updated 2026

100plus88 Privacy Policy – Your Personal Data Protection

Your privacy is not merely a legal obligation for us — it is part of 100plus88's core commitment to every member. Learn how we collect, use, and protect your information with full transparency and responsibility.

Last Updated: 1 January 2026

100plus88 values the trust placed in us by every member. This Privacy Policy explains in detail how we collect, store, use, and protect your personal data when you use our platform — whether via website, mobile app, or any related channel. This document complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

Introduction

At 100plus88, we understand how important privacy is in today's digital world. When you register as a member, make a deposit, or simply browse our platform, you are entrusting us with some of your personal information. We take that trust very seriously.

This Privacy Policy applies to all users of the platform 100plus88, including casual visitors, registered members, and anyone who interacts with our services. It should be read together with Terms & Conditions and form part of the overall agreement between you and us.

We do not sell, rent, or trade your personal data. The information you provide is used solely for the purposes stated in this policy, and we always strive to minimize data collection to only what is strictly necessary.

Our Commitment: 100plus88 will never sell your personal data to third parties for marketing or advertising purposes without your consent.

Information We Collect

We collect various types of information depending on how you interact with the platform 100plus88. In general, the information we collect falls into two main categories: information you provide directly, and information collected automatically as you use the platform.

Data Category Example Information Requirements
Personal Identity Full name, date of birth, identity card / passport number Mandatory (KYC)
Contact Information Email address, phone number, residential address Mandatory
Financial Information Bank account number, deposit method, transaction records Mandatory (payment)
Usage Data Game history, login activity, session duration Automatic
Technical Data IP address, device type, operating system, web browser Automatic
Communication Data Support chat history, emails sent to us Where applicable
We only request information that is genuinely necessary to provide a safe and legally compliant service. Sensitive information such as passwords is stored in encrypted form and cannot be viewed by anyone, including our staff.

How We Collect Data

100plus88 collects your information through several different methods. Understanding these helps you make more informed decisions about your use of our platform.

  • Account Registration: When you register as a new member, you provide basic information such as your name, email, and phone number directly.
  • KYC Verification: During the Know Your Customer process, you submit valid identification documents for identity verification purposes to ensure the security of your account.
  • Financial Transactions: Deposit and withdrawal details are automatically collected whenever you perform any financial transaction on the platform.
  • Platform Usage: Activity data such as games played, session duration, and login frequency are recorded automatically for security and service improvement purposes.
  • Cookies & Tracking Technologies: Your web browser automatically sends certain technical information to our servers when you access the platform, including your IP address and device data.
  • Direct Communication: When you contact our customer support, the information you share in those communications is also stored for record-keeping and service improvement purposes.

Data Usage Purpose

Every piece of data we collect has a clear and defined purpose. 100plus88 uses your information solely for the following purposes, and nothing beyond that:

  • Account Management: Create and maintain your account, handle login processing, and enable you to securely access all platform features.
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions related to your account quickly and securely.
  • Legal Compliance: Comply with Malaysia's legal requirements including PDPA 2010, anti-money laundering (AML) obligations, and KYC identity verification.
  • Platform Security: Detect and prevent fraudulent activity, hacking attempts, and platform abuse that could compromise the security of all members.
  • Service Improvement: Analyse aggregated usage patterns to improve the user experience, platform performance, and the range of games offered.
  • Service Communication: Send important notices regarding your account, policy updates, and security information relevant to your use of the platform.
  • Promotions & Offers: With your consent, sending you information about promotions, bonuses, and special offers that may interest you.
Important Note: You may withdraw consent to receive marketing communications at any time by contacting our support team. Withdrawing this consent will not affect the processing of data required for the operation of your account.

Information Sharing

100plus88 does not share your personal data with third parties except in the following limited and specific situations. In all cases, we ensure that recipients are bound by strict confidentiality agreements and data protection obligations:

  • Payment Service Providers: Approved payment system providers such as banks, digital wallet providers, and payment processors that require transaction information to process your deposits and withdrawals.
  • Game Software Providers: Game developers who need to verify gaming activity to ensure game integrity and fair payouts.
  • Legal Authorities: Where required by law, court order, or official investigation, we will comply with lawful disclosure requirements to the relevant authorities in Malaysia.
  • Technical Service Providers: Technical infrastructure providers such as cloud services and cybersecurity firms that help us operate the platform securely.

In all of the above situations, we share only the minimum data necessary for that purpose. We never sell or commercialize your personal data to advertisers, third-party marketing companies, or any other entity without your explicit consent.

Data Security

Protecting your personal data is among the highest technical priorities at 100plus88. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times. Below are the key security measures we have implemented:

  • 256-bit SSL Encryption: All communications between your device and our servers are protected by military-grade SSL encryption, ensuring no third party can intercept your data in transit.
  • Stored Data Encryption: Sensitive data such as financial information and KYC documents are stored in encrypted format on our secure servers, making them unreadable even to internal staff without authorization.
  • Strict Access Controls: Only staff with a legitimate operational need are permitted to access members' personal data, and all such access is logged and audited regularly.
  • 24/7 Monitoring: Our automated monitoring system detects and alerts on any suspicious activity or unauthorised access attempts in real time.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA, which adds an extra layer of security to their account, making it significantly harder for unauthorized parties to gain access.
  • Regular Security Audits: Independent security assessments are conducted periodically by third-party experts to identify and address any vulnerabilities before they can be exploited.
Data Breach: In the event of any data security breach that may affect your information, we are committed to notifying you within 72 hours via your registered email, in line with international data protection best practices.

Cookies & Tracking Technologies

Platform 100plus88 uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how members use our platform. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login authentication and session management. Without these cookies, the platform will not function properly. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how you use the platform — such as your most frequently visited pages — to help us improve overall performance and user experience.
  • Functional Cookies: Allows the platform to remember your preferences such as language, region, and display settings so you don't need to reconfigure them each time you log in.
  • Analytics Cookies: Used to analyze traffic and usage patterns in aggregate and anonymized form to help us make better decisions about platform improvements.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the platform.

Your Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding the personal data we hold:

1
Right of Access

You have the right to request a copy of the personal data we hold about you and to receive an explanation of how it is used.

2
Right to Rectification

If any of your personal data is inaccurate or outdated, you have the right to request a correction promptly.

3
Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.

4
Right to Restrict Processing

You may request that we restrict how we process your data while any dispute is being resolved.

5
Right to Object

You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.

6
Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider if needed.

To exercise any of the above rights, please contact our support team. We will process your request within 30 business days and may require identity verification before any action is taken.

Data Storage & Deletion

100plus88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. Our data retention policy is as follows:

  • Active Account Data: Retained for the duration your account remains active and for a specified period following account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of seven (7) years from the transaction date, as required by Malaysian financial and tax laws.
  • KYC Documents: Retained for the period required by applicable anti-money laundering (AML) regulations, typically five (5) to seven (7) years.
  • Communication Records: Customer support interaction records are retained for two (2) years for service quality and dispute resolution purposes.
  • Technical Data & Logs: System logs and technical data are retained for ninety (90) days for security and debugging purposes.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

Privacy Policy Updates

100plus88 reserves the right to update or amend this Privacy Policy from time to time in accordance with changes in law, operational requirements, or improvements to our privacy practices. Any material changes will be communicated to all members via a notice displayed on the platform's main page or via registered email within a reasonable period before the changes take effect.

The "Last Updated" date displayed at the top of this page always reflects the latest version of the policy currently in effect. We recommend you review this page periodically, especially after receiving any change notice from us.

Your continued use of the platform after any amendment to this Privacy Policy takes effect will be considered your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and stop using our platform.

Contact Us

If you have any enquiries, concerns, or wish to exercise your privacy rights, our data protection team 100plus88 is ready to assist you. We encourage you to contact us directly before filing any formal complaint with the authorities.

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Response Time: Within 30 working days for privacy-related requests
  • Language: Bahasa Malaysia & English

For general questions about privacy and account security, you may also refer to our FAQ which contains answers to the most frequently asked questions about data privacy.

Official Complaints: If you are dissatisfied with how we handle your privacy concerns, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the national data protection supervisory authority.

Why Your Data Is Safe With Us

Security and privacy are not just add-on features at 100plus88 — they are at the core of everything we build.

256-bit SSL Encryption

Every byte of data transmitted between your device and our servers is protected by military-grade 256-bit SSL encryption — the same technology used by the world's largest financial institutions and banks.

Malaysia PDPA Compliance

100plus88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection, storage, and usage practices have been reviewed to ensure complete adherence.

Data Minimisation Principle

We only collect what is truly necessary — no unnecessary questionnaires, no excess data. Every piece of information we request has a clear and justifiable purpose.

Secure KYC Verification

Our KYC process uses a secure, encrypted identity verification system. Your documents are never stored in plain format and are only accessible to authorised personnel.

24/7 Threat Monitoring

Our automated security monitoring system operates around the clock to detect and block any unauthorised access attempts, cyberattacks, or suspicious activity before they become a real threat.

Privacy Control in Your Hands

You are in control. From account settings to marketing communication preferences, 100plus88 gives you simple tools to manage how your data is used, on your own terms.

Your Privacy Is Protected — Ready to Play With Peace of Mind?

Join over 500,000 Malaysian members who trust 100plus88 — the online entertainment platform that puts your safety and privacy first, always.

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